TERMS & CONDITION

GENERAL

These terms and conditions apply to products purchased via www.zalkari.com or orders placed through social media platforms, offline via phone, chat, or through our Customer Service team, all of which are assets managed by WOW Overseas Private Limited, a company incorporated under the Companies Act, 1956.

Please read the Terms & Conditions carefully before purchasing any product or availing any services on any asset of zalkari.com (Wholly owned by WOW Overseas Private Limited). Your purchase through the website or any other asset signifies your acceptance of the supply terms and your agreement to be legally bound by the same.

Additionally, you shall also be bound by the terms of use of the website, its privacy policy, terms by the vendor, and any additional terms of service displayed with the selection of the product, if any ("Additional Terms").

In case of any conflict between the supply terms and the additional terms, the additional terms shall take precedence concerning that sale.

If you do not agree with the supply terms, please refrain from accessing the website or any other asset of zalkari.com for any purchase or service.

BUSINESS

Zalkari.com reserves the right to change or discontinue any service at any time, without notice. We may also add or modify the procedures, modes, processes, or conditions of purchase at any time.

Zalkari.com shall not be liable to you or any third party for any modification, suspension, or discontinuance of any aspect of the services.

PRODUCT

At Zalkari.com, we offer a variety of products for sale. Shipping for all products on the website will adhere to the company's policy, which may be subject to change by Zalkari.com from time to time.

If you receive a damaged product, please contact our Customer Service team at 8828828851 or email us at Support@zalkari.com. We will assess the damage and provide a solution, which may involve product replacement or another corrective measure to address the issue.

If a product is out of stock, our Customer Service team will reach out to you, and a refund request will be initiated.

For paid orders, refunds will be processed directly into your debit/credit card or online account. The refund will appear on your card or bank account within 7 to 21 working days from the initiation of the refund request. Please note that no refunds will be issued for Cash on Delivery (COD) payments, as no payment was received by us.

SERVICES

You are solely responsible for your actions in using the products you have purchased. Zalkari.com will not be held liable for any such actions. By making a purchase, you affirm that you are of legal age to enter into a binding contract and that you are not prohibited by law from receiving services under applicable laws in India. Zalkari.com is not accountable for any deficiency in payment of consideration owed for the products purchased on the website.

PRICING FACTS

The pricing information for the product will be disclosed to you at the time of purchase on Zalkari.com. We do not guarantee that our prices will be the lowest in the city, region, or geographical area. Prices and availability are subject to change without notice, and we bear no consequential liability to you.

While we strive to provide accurate information about our products and services, including pricing, typographical and other errors may occur. If a product or service is listed with an incorrect price or inaccurate information due to an error, we may, at our discretion, contact you for instructions or cancel your order and inform you accordingly.

We reserve the right to modify the price of a product and contact you for further instructions via the email address provided during registration, or cancel the order and notify you accordingly. If we cancel the order after payment has been processed, the entire amount will be refunded to your account from which the payment was made

CREDIT/DEBIT CARD DETAILS

At Zalkari.com, you may be asked to provide your credit or debit card details to approved payment gateways when making a payment. By doing so, you agree to provide accurate and correct credit/debit card details to these approved payment gateways for accessing services on the website.

You must not use a credit/debit card that is not lawfully owned by you. The information you provide will not be used or shared with any third party unless it is for fraud verification, as requested by law, regulation, or court order. You are solely responsible for the security and confidentiality of your credit/debit card details.

Zalkari.com explicitly disclaims any liability that may arise from any unauthorized use of your credit/debit card

WARRANTY & CLAIMS

Please be aware of the standard warranties and conditions for product usage outlined for each product on Zalkari.com. We will not entertain any claim:
(a) that contradicts the aforementioned terms, or
(b) for products that have been used in a manner contrary to the specified conditions of usage.