Return Policy US

30-Day Satisfaction Guarantee Return Policy

At Zalkari, we want you to love your jewelry purchase! We offer a 30-day satisfaction guarantee on all jewelry items returned in their original condition with proof of purchase.

Exclusions:
Certain promotions or special offers may not be eligible for returns. These exclusions will be clearly noted in your confirmation email and on the product pages of Zalkari.us.

Return Process:

Return Shipping Free: We are responsible for the return shipping costs. Please ensure you apply full postage when sending the item back to us. Packages without the correct postage may experience significant processing delays or could be returned to sender by the carrier.

Refund: Once your return is processed, we will issue a full refund to your original payment method. You will receive an email notification once your refund has been processed. Please allow up to one week for the refund to appear in your credit card statement, PayPal account, or gift card.

If you did not order directly from Zalkari.us:

Please visit the website where you originally made your purchase to process your return.

Need Assistance?

If you need help with your return, feel free to reach out to our customer service team at support@zalkari.co.

We appreciate your understanding and look forward to providing you with an exceptional shopping experience!